Customer Communication Policy

This Customer Communication Policy describes how and when we contact you about your account, updates, marketing, and support.

We maintain your contact details and communication preferences to deliver important notices and optional promotional messages.

We use your information to send transactional notifications, respond to inquiries, and, where permitted, share updates about new features and offerings.

Your contact details may be shared with communication vendors solely to deliver messages on our behalf, subject to confidentiality and data protection obligations.

Communication records are retained as needed for support, compliance, and service continuity, and then deleted or anonymized.

We may use third-party email, SMS, or push notification platforms. Their processing is governed by their privacy terms, which we review for compliance.

We protect communication channels with appropriate security controls and continuously monitor for abuse or unauthorized access.

You can update your communication preferences or opt out of marketing at any time. Contact us if you need assistance.